SHIPPING & RETURNS

SHIPPING POLICY

We currently only deliver throughout the UK. We aim to deliver your purchase throughout the UK within 6 working days from receipt of order - subject to stock availability. ​ In the event a particular item is out of stock, we will advise you and provide an estimated delivery time. If the revised delivery date is not acceptable to you, we will refund your purchase in full within 7 days.

Delivery costs for items sold on this website are £3.80.

For purchases over £30.00, all items qualify for free standard delivery throughout the UK.

 

If you need an item in a hurry, please contact us directly. Although we cannot promise, we will try our best to help. There may be a small fee for this service due to us expediting the shipping process. 

​​RETURN & CANCELLATION POLICY​

You can cancel your purchase by contacting us directly via email or phone within 24 hours of order being placed. In such case, a full refund will be made to the original method of payment.

You can return your goods with proof of purchase within 28 days of date of invoice to: Caledonia Hosiery, 5 Greshop Road, Forres. IV36 2GU.  

The goods must be in new, unused, and unworn condition on return. If you fail to take reasonable care of the goods Caledonia Hosiery reserve the right not to accept your return. Caledonia Hosiery will refund your purchase price along with postage costs to you in full within 28 days of the receipt of your returned goods. Please note, proof of postage is not proof of delivery. Please obtain proof of postage in case your package fails to reach us.