TERMS & CONDITIONS

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website Access

1)  It is not necessary to register with us in order to use this website. However, particular areas of this website will only be accessible only if you have registered.

Use of Website

2 )  This website may be used for your own private purposes and in accordance with these terms and conditions.

2.1)  You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website Availability

3 )  All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

3.1)  Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Material Provided by Visitor

4 )  Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our

 

Privacy and Safety.

5)  When using this website you shall not post or send to or from this website any material:

5.1 )  For which you have not obtained all necessary consents;

5.2)  That is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

5.3)  Which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

5.4)  We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of this section.

 

Links to Websites

6 )  Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

6.1)  Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

6.2)  You do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

6.3)  You do not misrepresent your relationship with this website, and the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

6.4)  By linking to this website in breach of clause 8.3 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

7)  Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date. All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

8)  We do not accept liability for any loss or damage that you suffer as a result of using this website. Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and Jurisdiction

9) These terms and conditions are governed by Scottish law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of Scotland.

For all Trade Enquiries please email your Company details using the Contact page.

Or, telephone 07794 695114 for further details.

We supply to many retailers with our range of socks.  Socks can be produced on a commission basis by using our stock yarns or yarn provided.

​PRIVACY & SAFETY​

Caledonia Hosiery Limited complies in every respect with your right to Privacy and General Data Protection Regulation (GDPR). This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

 

What data do we collect?

Caledonia Hosiery Limited collects the following data:

  • Personal identification information (Name, email address, phone number, etc.) for processing of orders only.

  • General information on website activities not person specific.

 

How do we collect your data?

You directly provide Caledonia Hosiery Limited with most of the data we collect. We collect data and process data when you:

  • Place a request online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies for statistics only.

 

How will we use your data?

Caledonia Hosiery Limited collects your data so that we can:

  • Process your order and manage your delivery.

  • Only Email you with special offers on other products and services we think you might like when requested through the form provided.

 

If you agree, Caledonia Hosiery Limited will share your data with our partner companies so that they may offer you their products and services when you request further information using the form provided on this website. You can decline this when you submit the form.

  • Speyside Socks

 

When Caledonia Hosiery Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

How do we store your data?

Caledonia Hosiery Limited securely stores your data through our website provider Wix.com at various data centres located at the United States of America, Ireland, South Korea, Taiwan and Israel. Wix.com Ltd. is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents. Caledonia Hosiery Limited does not hold any customer personal information within the company information systems.

Caledonia Hosiery Limited will keep your data for the minimum amount of time in order to process your order or query. Once this time period has expired, we will delete your data by removing you details from our system when it is not automatically done. It is not the intent for Caledonia Hosiery Limited to store or hold information. Once your order is complete, all information will be removed either automatically or manually.

Marketing

Caledonia Hosiery Limited would like to send you information about products and services of ours that we think you might like, as well as those of our partner company but only on request through the form provided. It is not the intent of the company to distribute marketing information by either, not have been requested or on a random basis.

 

Only If you have requested to receive marketing by your email address, you may always opt out at a later date by notifying us.

 

You have the right at any time to stop Caledonia Hosiery Limited from contacting you for marketing purposes.

 

If you no longer wish to be contacted for marketing purposes, please contact us by, Request Form, Email or telephone.

What are your data protection rights?

Caledonia Hosiery Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request Caledonia Hosiery Limited for copies of any personal data that we may hold.

 

The right to rectification – You have the right to request that Caledonia Hosiery Limited correct any information you believe is inaccurate that we may hold.  You also have the right to request Caledonia Hosiery Limited to complete the information you believe is incomplete.

 

The right to erasure – You have the right to request that Caledonia Hosiery Limited erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that Caledonia Hosiery Limited restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to Caledonia Hosiery Limited processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that Caledonia Hosiery Limited transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at ;

 

email: caledoniahosiery@gmail.com

Call us: 07794 695114

Or write to us: Caledonia Hosiery, 5 Greshop Road, Forres IV36 2GU, Moray, Scotland

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Caledonia Hosiery Limited uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

  • Collecting data on products viewed or purchased

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Caledonia Hosiery Limited uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A variety of first-party and third-party cookies are used.

  • Advertising – Caledonia Hosiery Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Caledonia Hosiery Limited sometimes shares some limited aspects of this data with Speyside Socks for advertising purposes. We may also share online data collected through cookies with Speyside Socks. This means that when you visit Speyside Socks, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Caledonia Hosiery Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Caledonia Hosiery Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Caledonia Hosiery Limited privacy policy, any data that we may we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: caledoniahosiery@gmail.com

Call us: 07794 695114

Or write to us at: Caledonia Hosiery, 5 Greshop Road, Forres IV36 2GU, Moray, Scotland

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Caledonia Hosiery Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: Scotland@ico.org.uk

Address:  The Information Commissioner's Office - Scotland
                45 Melville Street
                Edinburgh
                EH3 7HL

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL